Unified Endpoint Management is a class of software tools to manage all endpoints like smartphones, tablets, laptops, printers, IoT and wearables. It is an evolution of Mobile Device Management (MDM) and Enterprise Mobility Management (EMM) and client management tools. With the penetration of new types of devices in the workplace, administration of traditional laptops, desktops, and new devices, it became a challenging task for IT administrators to adapt to newer platforms. This led to adoption of newer enterprise friendly platforms which gave rise to UEM, to address the shortcomings of the MDM, EMM and client management tools. UEM acknowledges different devices and platforms to bring cross platform management and security for the IT departments enhancing the scope of better device administration and security.
Benefits of deploying UEM:
- Manage, control and configure major OS devices from one single console.
- Unified approach towards application management, device management, data security, and compliance.
- Enhanced visibility over network devices with end-user support.
- Improves SLA resolution time and productivity when integrated with ITSM tools.
Difference between MDM, EMM, and UEM:
- MDM: Controls mobile device functionality and converts to a dedicated device. It has device enrollment, remote control, device lockdown and location tracking
- EMM: Inclusive of all feature of MDM and Mobile information management, Bring Your Own Device, Mobile Application Management and Mobile Content Management.
- UEM: Enterprises management of mobile devices and endpoints like desktops, printers, IoT devices and wearables from a single management platform.